1. Shipping Areas

Nalan Nutri Foods currently delivers across selected locations in India. We strive to expand our service areas continuously. For locations outside our regular delivery zones, additional shipping charges may apply, which will be clearly communicated at checkout.

2. Order Processing & Delivery Time

• Orders are processed within 1–3 business days after order confirmation.

• Delivery typically takes 5–7 business days, depending on your location and courier partner availability.

• Orders placed on weekends or public holidays will be processed on the next working day.

3. Shipping Charges

Shipping charges are calculated based on order weight, package size, and delivery location.
The final shipping cost will be clearly displayed at checkout before payment.

4. Order Tracking

Once your order has been shipped, you will receive a tracking link via SMS or email, allowing you to monitor the delivery status in real time.

5. Delays & Exceptions

While we aim to deliver all orders on time, delays may occur due to:

• High order volumes during festive or peak seasons

• Weather conditions, courier delays, or unforeseen circumstances

In case of significant delays, our team will proactively inform you and provide updates until your order is delivered.

6. Damaged or Incorrect Orders

If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with clear photos for quick resolution.