Welcome to Nalan Nutri Foods. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or purchase our products.

Information We Collect

When you visit or shop on our website, we may collect the following information:

• Personal details such as name, email address, phone number, billing and shipping address

• Order and payment-related information (payment details are securely processed by third-party payment gateways)

• Account information if you register on our website

• Technical data such as IP address, browser type, device information, and pages visited

How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate order updates, confirmations, and customer support responses

• Improve our products, services, and website experience

• Send promotional offers or updates (only if you opt in)

• Prevent fraud and ensure website security

Comments & Reviews

When visitors leave comments or product reviews, we collect the data shown in the form along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string (hash) from your email address may be shared with the Gravatar service to display profile images. Gravatar’s privacy policy can be viewed at: https://automattic.com/privacy/

Media Uploads

If you upload images to the website (such as reviews), please avoid uploading images with embedded location data (EXIF GPS), as visitors can download and extract this information.

Cookies

Our website uses cookies to:

• Remember your login and preferences

• Maintain shopping cart sessions

• Improve website performance and user experience

You can disable cookies through your browser settings, but some website features may not function properly.

Payments

All payments are processed securely through trusted third-party payment gateways. Nalan Nutri Foods does not store your card or payment details.

Sharing Your Information

We do not sell, trade, or rent your personal data. Your information may only be shared with:

• Delivery partners for order fulfillment

• Payment gateways for secure transactions

• Legal authorities if required by law

Data Retention

• Order and billing records are stored for legal and accounting purposes

• Comments and reviews may be retained indefinitely

• Registered users can edit or delete their personal information at any time (except username)

Your Rights

You have the right to:

• Request a copy of the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

Data Security

We implement appropriate security measures to protect your data against unauthorized access, alteration, or disclosure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Changes to This Policy

Nalan Nutri Foods may update this Privacy Policy from time to time. Any changes will be posted on this page.